CerevoIntel
Financial Workflow Optimization
Financial Workflow Optimization
Last updated: January 12, 2025
At CerevoIntel, we're not fans of legal jargon that nobody actually reads. This privacy policy explains how we handle your information when you work with us or visit our website. We've written it in plain English because we think you deserve to know what happens with your data without needing a law degree.
When you reach out to us or use our services, we collect information that helps us serve you better. Nothing surprising here – just the basics we need to do our job properly.
This includes your name, email address, phone number, and company details when you fill out our contact form or start working with us. We also collect your business address and tax information for invoicing purposes – standard stuff for any professional service.
Since we specialize in financial workflow optimization, we work with your financial processes and data. This might include information about your current systems, workflow documentation, and performance metrics. We only access what's necessary to analyze and improve your operations.
Our website collects basic technical data like your IP address, browser type, and pages you visit. This helps us understand how people use our site and where we can make improvements. Pretty standard for any modern website.
We don't collect information we don't need. If we're asking for something, there's a practical reason related to serving you better.
Your information serves specific purposes related to our work together. Here's what we actually do with it:
We won't suddenly start using your data for purposes you didn't expect. If something changes significantly, we'll let you know beforehand.
We take security seriously because financial data demands it. Our systems include multiple layers of protection, though we're realistic – no system is completely invulnerable.
Client data is stored on secure servers located in Vietnam and internationally recognized cloud platforms with data centers in Singapore. We chose these locations for their strong infrastructure and compliance with international data protection standards.
We review our security practices regularly and adjust them as threats evolve. That said, if you notice anything concerning, please tell us immediately at support@cerevointel.com.
We're not in the business of selling your information. Period. But there are limited situations where we share data with others:
| Who We Share With | Why We Share | What We Share |
|---|---|---|
| Service Providers | Cloud hosting, payment processing, email services | Only information necessary for their specific function |
| Vietnamese Tax Authorities | Legal compliance with tax regulations | Business transactions and tax documentation |
| Legal Authorities | When required by law or court order | Information specified in legal request |
| Business Partners | With your explicit consent for specific projects | Project-relevant information only |
We require any third party handling your data to maintain appropriate security standards and use information only for specified purposes. They don't get free rein with your information.
Your data belongs to you. We're just custodians while we're working together. Here's what you can do:
You can request a copy of the information we hold about you at any time. We'll provide it within 15 business days in a readable format. No charge for reasonable requests, though we might ask you to verify your identity first.
If something's wrong or outdated, let us know and we'll fix it. We want our records accurate as much as you do.
You can request deletion of your information, though we might need to keep certain records for legal or accounting purposes. For example, Vietnamese law requires us to maintain tax-related documents for seven years. Outside those requirements, we'll delete what you ask us to.
Don't want our occasional emails about services or insights? Just click unsubscribe or email us. We'll remove you from marketing lists while keeping essential service communications active if we're working together.
To exercise any of these rights, contact us at support@cerevointel.com with your request. We'll respond within 10 business days.
We don't keep information longer than necessary. But "necessary" varies depending on the type of data and legal requirements:
When data reaches the end of its retention period, we securely delete it from our active systems and backups. We don't let old information pile up indefinitely.
Operating in Vietnam means following Vietnamese regulations, particularly those related to personal data protection and financial services. We comply with:
These regulations influence how long we keep certain records and where we can store specific types of data. If Vietnamese law requires something that conflicts with your data deletion request, we'll explain the situation clearly.
Some of our service providers operate servers outside Vietnam, particularly in Singapore and other Asian data centers. When we transfer data internationally, we ensure:
We don't transfer data internationally without good reason. When it happens, it's typically for cloud backup redundancy or specialized service processing.
Our website uses cookies – small files that help the site function properly and let us understand how visitors use it. Nothing creepy, just practical tools.
We don't use advertising cookies or sell cookie data to third parties. Most browsers let you control cookie settings if you want to limit what's stored.
We update this policy occasionally as our practices evolve or regulations change. When we make significant changes, we'll notify active clients by email and update the "Last updated" date at the top.
Minor clarifications or additions might happen without notification, but we won't fundamentally change how we handle your data without letting you know first.
Check back periodically if you're curious about updates. Or don't – we'll tell you if something important changes.
If something in this policy is unclear or you have specific questions about how we handle your information, just ask. We'd rather answer questions than leave you wondering.
Hẻm 9 Đ. Nguyễn Khuyến, Thiên Tân, Vĩnh Cửu, Đồng Nai 810000, Vietnam